Terms of purchase

Seller

Bees & Roses – Milan Protić, Serbia. Contact details are on the Contact page.

Products and prices

All products are cosmetic products for external use. Prices are in Serbian dinars (RSD) for customers in Serbia and in euros (EUR) for international customers. We reserve the right to change prices; the price at the time of ordering applies.

Orders

An order is accepted once we confirm it by phone or e-mail. We reserve the right to decline an order if a product is out of stock – in that case we notify you immediately.

Use of products

Bee venom products are not intended for people allergic to bee products, children under 12, pregnant or breastfeeding women. A patch test as described on every product page is mandatory before first use. The products are not medicines and do not replace medical advice.

Right of withdrawal

You may withdraw from the purchase within 14 days of receiving an unopened product, in line with consumer-protection law. Details are on the Shipping and payment page.

Disputes

We resolve any disputes by agreement; otherwise the court at the seller's registered seat has jurisdiction.